Reporting is a pretty powerful way of making sure nothing fishy happens in the system. In certain cases we would escalate the reports to multiple teams for review, but it's not feasible to send empty reports in case everything goes well.
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Consider a customer upgrades which we handle changing the product on the subscription with two amendments. However, in the account summary rest call I still get back the removed rate plan. GET v1/accounts/<account_key>/summary To be able to use this API, I need the status of the rate plans in the response or the removed ones not to appear.
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We use two Zuora sandboxes that we integrate with the same tax calculator. The tool fails when it gets the same invoice number the second time. Being able to prefix the invoices differently would solve this problem. Current workaround: voiding tax calculations in the other system.
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