hi Nick, we have a castiron integration between OpenAir to Zuora to bill usages send from Opan Air to Ziora. This behavior specifically occurs for this integration.
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Ability to create/amend subscription with partial month for the duration (like 8 months and 5 days, for example). In Zquotes, there's only the option to enter a start date and whole months.
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Currently in Zuora, the "email invoice" button on the invoice pulls up the bill to contact email or other supported email addresses from the Account. But we need an ability to add more than one email address at the account level and "email invoice" button can pull these email addresses and send out the notifications.
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Currently, no mapping field for Salesforce Quote owner is available that can be added to the invoice templates in Zuora. Current workaround is to create a custom quote owner field in salesforce and then map this custom field to salesforce Quote owner and also map to the invoice template. For future , need to map quote owner from salesforce directly to invoice template without having to create a custom quote owner field.
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When the Usage charges (imported from OpenAir to Zuora systematically) are processed systematically by Zuora for a single account, then the first invoice in Zuora is auto-posted BUT remaining invoices created for that account remain in draft. These draft invoices are then manually posted by our team. Need a systematic way for all the invoices to auto-post and avoid manual intervention of posting these invoices that cause delay in sending these invoices to the customer and thereby impacts collections.
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