Happy Business Starts Here

Quote PDF to display if it is a percentage discount line item

Issue: Customer found out that in a Quote they generated, the discount line item is showing the wrong value. It is a percentage discount but on the Quote PDF, it shows $50.08 instead of 50.08%. This is confusing to their end customers since they will think that they only get $50.08 discount.

 

Work around to consider is to edit the Quote Word version and put a percentage symbol (%) on the Discount charge line item value.

 

Our engineers acknowledge this is a known issue because discount charges are more complicated than other charges. It is currently not supported to have discount charge line items displayed in a Quote file. DE8086 is logged and submitted to our Product Management for possible enhancement.

3 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
Zuora Alumni
Status changed to: Implemented