Happy Business Starts Here

Using external smtp server for sending emails through workflow

Using external smtp server for sending emails through workflow

There is a request that it is needed to use external smtp server for sending emails through workflow.

3 Comments
Zuora Staff

My cleint needs this as well - both for workflow eamial and also for emails sent by Subscriber Portal (also a Marketplace App).

Student

JFrog needs it as well asap.

There are 3 different workflows that we use on a monthly basis to send emails to our customers, and all these emails (around 500) are sent to spam.

Unfortunately, the only solution is the external SMTP which today isn't able to be used by workflows.

Zuora Staff
Zuora Staff

I have not tried it yet, but Workflow has an option for a "custom" SMTP server.
Workflow -> Settings -> External SMTP
Screenshot 2020-01-10 at 13.14.06.png

Its worth having a look if this is working for you.