Zuora Logo

Happy Business Starts Here

MRR should show amount after Discount

MRR should show amount after Discount

Status: Under Consideration Submitted by Scholar on ‎11-17-2016 11:09 AM
8 Comments (8 New)

Currently contracted MRR shows amount without discount and doesn't consider discount sku amount. It should be amount after applying discount.

In the following example it is showing 10,080/12=  840 however, it should be really 10,080-2,580= 7,500/12 = 625. Please look into this !

 

MRR_Discount.PNG

 

MRR_Discount-1.PNG

8 Comments
Lei
Zuora Product Team
Zuora Product Team
‎11-17-2016 11:20 AM
‎11-17-2016 11:20 AM

This is definitely a gap and we have a project going on right now to address that.  I can't speak to the timing yet, but it's something we are actively designing for.

Lei
Zuora Product Team
Zuora Product Team
‎11-17-2016 11:21 AM
‎11-17-2016 11:21 AM
Status changed to: Under Consideration
 
grayjoa
Zuora Staff
Zuora Staff
‎11-28-2016 08:52 AM
‎11-28-2016 08:52 AM

This should also be reflected in the TCV as well as the MRR

ShahinKohan
Savvy Scholar
Savvy Scholar
‎01-29-2017 03:52 PM
‎01-29-2017 03:52 PM

This is not a gap this is a design flaw. Really should be fixed ASAP. 

rlaker
Valued Scholar
Valued Scholar
‎03-16-2017 03:19 PM
‎03-16-2017 03:19 PM

Are we any closer to seeing this fixed? Zuora's inability to report on MRR/TCV with consideration for discounts given makes all the reports on on these metrics basically useless to us as all of our annual paying customers get a discount and customers who bundle all our products also get a discount.

peterwalsham
Scholar
Scholar
‎03-30-2017 07:40 AM
‎03-30-2017 07:40 AM
Zuora doesn't include discounts in MRR calculations!
 
Which as far as I can see makes any MRR figures in Zuora reports completely wrong if you use discounts!!
 
Currently can't find a workaround, so have to give up on getting MRR figures from Zuora. You can't trust Zuora for MRR calculations. Ouch.
 
This is a pretty startling "Design Gap" for such an important SaaS metric :-)
 
All four of these are Ideas are due to the same fundamental problem as far as I can see.
 
 
Would love to see this fixed (or a workaround would be fine)
kshah
Scholar
Scholar
‎07-27-2017 05:58 AM
‎07-27-2017 05:58 AM

Hi! Do you have any update on this one?

kshah
Scholar
Scholar
‎09-28-2017 07:55 AM
‎09-28-2017 07:55 AM

Hi! Do you have any update on this one?

@kshah wrote:

Currently contracted MRR shows amount without discount and doesn't consider discount sku amount. It should be amount after applying discount.

In the following example it is showing 10,080/12=  840 however, it should be really 10,080-2,580= 7,500/12 = 625. Please look into this !

 

MRR_Discount.PNG

 

MRR_Discount-1.PNG