Happy Business Starts Here

MRR should show amount after Discount

MRR should show amount after Discount

Currently contracted MRR shows amount without discount and doesn't consider discount sku amount. It should be amount after applying discount.

In the following example it is showing 10,080/12=  840 however, it should be really 10,080-2,580= 7,500/12 = 625. Please look into this !

 

MRR_Discount.PNG

 

MRR_Discount-1.PNG

8 Comments
Zuora Product Team
Zuora Product Team

This is definitely a gap and we have a project going on right now to address that.  I can't speak to the timing yet, but it's something we are actively designing for.

Zuora Product Team
Zuora Product Team
Status changed to: Under Consideration
 
Zuora Staff

This should also be reflected in the TCV as well as the MRR

Savvy Scholar

This is not a gap this is a design flaw. Really should be fixed ASAP. 

Valued Scholar

Are we any closer to seeing this fixed? Zuora's inability to report on MRR/TCV with consideration for discounts given makes all the reports on on these metrics basically useless to us as all of our annual paying customers get a discount and customers who bundle all our products also get a discount.

Senior Tutor
Zuora doesn't include discounts in MRR calculations!
 
Which as far as I can see makes any MRR figures in Zuora reports completely wrong if you use discounts!!
 
Currently can't find a workaround, so have to give up on getting MRR figures from Zuora. You can't trust Zuora for MRR calculations. Ouch.
 
This is a pretty startling "Design Gap" for such an important SaaS metric :-)
 
All four of these are Ideas are due to the same fundamental problem as far as I can see.
 
 
Would love to see this fixed (or a workaround would be fine)
Scholar

Hi! Do you have any update on this one?

Scholar

Hi! Do you have any update on this one?


@kshah wrote:

Currently contracted MRR shows amount without discount and doesn't consider discount sku amount. It should be amount after applying discount.

In the following example it is showing 10,080/12=  840 however, it should be really 10,080-2,580= 7,500/12 = 625. Please look into this !

 

MRR_Discount.PNG

 

MRR_Discount-1.PNG