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System Maintenance - Performance Test Environment (PTE/PT1) - Friday 14th August, 2020

Community Manager

Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive.  Our maintenance services are designed to protect your Zuora software running in performance test environments, and prevent downtime resulting from faulty or failing systems.


This is a notice that we will be taking a maintenance window on Friday, August 14, 2020, for the Performance Test Environment environment.


Timeline for this maintenance is 4:00 PM - 6:00 PM PDT




During the two-hour maintenance window, the following Zuora UI functions/areas will be in “read-only” mode. Users will not be able to make updates to settings in these areas for the duration of the maintenance window:


Settings > Administration > Manage Users (including “oAuth Client”)

Settings > Administration > Manage User Roles (including “Allowable Login IP Ranges”)

Settings > Administration > Manage Tenant Profile

Settings > Administration >  Security Policies



Note: The ability to generate OAuth Bearer token will NOT be impacted.


During the maintenance window above, where downtime is not specifically stated, there may be an elevated risk to the platform during the maintenance window, however additional downtime is not anticipated.


A maintenance status message will be posted to this thread upon completion of the activity.

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Support SME

The maintenance has successfully completed.