EMERGENCY MAINTENANCE FOR "PRODUCTION COPY" (SERVICES) ENVIRONMENTS

[weiwei]

Amzon is scheduling a maintenance on January 4, 2018 between 8:00 AM UTC (12:00AM PST) and 2:00 PM UTC (6:00AM PST), during which, below Production Copy Environments (Services) will be unavailable.

• services109.zuora.com
• services123.zuora.com
• services41.zuora.com
• services214.zuora.com
• services135.zuora.com
• services140.zuora.com
• services481.zuora.com

Our sincere apologies for the inconvenience.

[bgambling]

Is there an ETA as to when these instances will be available again?  Can we expect a refund for the time this environment is down?

[weiwei]

The services had been restroed during the above cited window.  We don't have SLA on Product Copy Environments.

[bgambling]

Thanks for the update.  I'm still getting a 503 when I try to access https://services41.zuora.com.  Did the URL change?