A real world use case that we have is a customer signs a contract on a certain day, and our operations teams processes the order a day later and forgets to change the invoice date to match the day of the signed contract. Once the invoice is generated and payment collected there is no way for us to change the invoice date to match the agreement we've made with our customer. I get that this can be prevented with more training, but it still happens. We've had customers ask to have the invoice date changed to match the contract.
Also in a case when the operationals need some time to check the draft invoice before posting it. If the draft was with an invoice date d And we post the invoices one week later and the suctomer was Due open recept,
The invoice will be directly in an unpayed status and the customer in red status
I think it would be great if we can update this field if the invoice is still in status Draft
Zuora now supports updating invoice date when posting invoices or bill runs through the UI and API. See Update invoice dates for more information on how to update invoice dates.
The ability to update invoice date upon posting is generally available for tenants. However to update credit memo dates, the tenant must have the the invoice settlement feature.
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