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Synchronize Customer Notifications History in SFDC (Z360)



Emails and callout (available in Notification History) of Zuora customer account are not available in z360, it is important to have in SFDC a really 360 ° view of all the exchanges with our customers (invoice sending, sending reminder for example).


Best regards,
Nicolas Martelliere

1 Comment
Zuora Staff

You can consider BCCing the "Salesforce Email-to" address Zuora email template which will get Salesforce to link the communication against the contact in Salesforce.