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Support e-mail notifications on past due invoices

Customers are requesting better support for notifications on Invoices that are past due. Current Invoices Past Due notification is only sent once a month. The ask instead is to be able to create a notification to be sent whenever an Invoice is X days past the due date. It would also be nice to be able to send this notification X days before the due date, as a reminder.

3 Comments
Community Manager
Status changed to: Implemented
 
Honor Student

I like this idea. It would also be helpful to be able to send out multiple emails in a given month. For example, we have a number of customers who are consistently late and it would be nice to be able to automatically send this reminder say once per week until the invoice is paid. 

Zuora Product Team

@nicksutherland1, please note that this is already available in your tenant. Please take a look at the Invoice Due event.