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Communication Profile: support hierarchy / inheritance

It should be possible to define an hierarchy of communication profiles in which each profile inherits the settings from its parent by default.

 When setting up communication profile  in multi-language environment ‰Û¡ÌÝÌÕ as in the EU ‰Û¡ÌÝÌÕ we need to setup  a communication profile for each language in order to select the correct language specific  email template. But this also requires us to duplicate all language independent call-notifications settings to each communication profile. This is tedious job and error prone job to setup and to maintain. By supporting a hierarchy with inheritance we only need to define the call-out settings on the master communication profile.

See also:  Communication Profile: auto select profile based on language set for  account ( or any other custom property )

Manfred

3 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
Scholar

This would help greatly. Also just copying of existing profiles would be a great step.