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Zuora Connector for Salesforce CRM Update Announcement

  • 1.  Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-20-2022 07:08

    Customers currently using 360 and 360+ sync will be upgraded in waves to Zuora's latest Salesforce sync by Q1 2023. This will ensure you are on the newest version of the Salesforce connector with the latest capabilities.


    What is different?

    The new Salesforce sync makes improvements with the following:

    1. Performance - offering improved sync latency at a large scale, 5x faster sync speeds for high volumes of data. 
    2. Resilience - offering improved sync efficiency and reliability. 
    3. Simplicity - enabling faster time to troubleshoot and triage sync errors.
    4. Configurability - allowing 360 sync customers the benefit of selecting specific objects for sync within the Zuora UI. 

    How this impacts you?

    Customers will not experience any impact during the upgrade processes and don't have to do anything on their end. All the objects synced in 360 and 360+ will be migrated to the new version. 



    ------------------------------
    Mounika Sanikommu
    Senior Product Manager
    Zuora
    ------------------------------


  • 2.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-21-2022 05:48
    We have a lot of customisation that hangs off the sync process. Is there any way for us to test this out on a sandbox before you change it? Will you be rolling out to sandboxes first?

    ------------------------------
    Fiona Gazeley
    Tech Lead
    Redgate
    United Kingdom
    ------------------------------



  • 3.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-21-2022 09:15
    Hi Fiona,
    Thanks for your message. Yes, we will roll it out to sandboxes first so you can test it out

    ------------------------------
    Mounika Sanikommu
    Senior Product Manager
    Zuora
    ------------------------------



  • 4.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-22-2022 08:34
    Hi Mounika,
    When this will be rolled out to the sandbox?

    ------------------------------
    Kori Hashmonai
    similarweb
    ------------------------------



  • 5.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-22-2022 08:34

    Hello 

    Will this support Syncing of One-Time Order Line Items into Salesforce ? Presently only subscriptions are synced over.

    Currently we are unable to link Sale Opportunities with the One-Time Order line items in SF.

    TIA



    ------------------------------
    Gaurav Singh
    ZENOTI
    ------------------------------



  • 6.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-22-2022 09:32
    Hi Gaurav,
    Support for Orders Objects is on the roadmap for next year. 


    ------------------------------
    Mounika Sanikommu
    Senior Product Manager
    Zuora
    ------------------------------



  • 7.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-22-2022 12:05
    Hi,
    Can you please add the roadmap timeline for orders?

    We are about to enable orders in our environment and might be better to wait for this new release.
    Currently, there are issues with the sync we are experiencing in sandbox environment were we are testing the order enablement.






  • 8.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 12-22-2022 12:37

    Hi Kori,
    I don't have exact dates for you but, it will be available by the end of Q2 next year.



    ------------------------------
    Mounika Sanikommu
    Senior Product Manager
    Zuora
    ------------------------------



  • 9.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 01-12-2023 03:30
    How will you notify us that our sandboxes have been upgraded so we can check things are still working? Thanks.

    ------------------------------
    Fiona Gazeley
    Tech Lead
    Redgate
    United Kingdom
    ------------------------------



  • 10.  RE: Zuora Connector for Salesforce CRM Update Announcement

    Posted 01-12-2023 10:33

    Hi Fiona,

    We will post in the release notifications. 

    https://knowledgecenter.zuora.com/Zuora_CPQ/Zuora_CPQ_Release_Notes/Zuora_360_plus_Release_Notes



    ------------------------------
    Mounika Sanikommu
    Senior Product Manager
    Zuora
    ------------------------------