Community Insiders

Since some projects take longer than a month, I'll be posting the Community's project goals for each quarter and will update this thread accordingly so the Community Advocates get updated first!

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Lana Lee
Zuora Community Senior Community Manager and Strategist
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Update: August - October 2023 Community Projects

1. New ribbons and badges - view your current badge list here
   • Added 3 new ribbons under "Zuora Interest Groups" for the Finance, Revenue, and Workflow work groups
     
     
     
     
     
2. Engagement leaderboard for Community members find product experts easier
   • Added to the Network page to see how others are engaging in the Community weekly, monthly, and for all time
     
     
     
     
     
3. Improved search to better discover helpful Community resources 
   • Work in Progress 
4. New product feedback opportunities
   • Work in Progress 
5. Additional Community checklists - complete the Community Basics checklist here and earn your first set of badges!
   • Added Community Engagement Basics and Year End Close in Zuora Billing

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Lana Lee
Zuora Community Senior Community Manager and Strategist
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November 2023 - January 2024 Community Projects

I'm excited about my projects for this quarter as I'll be introducing some new areas and laying the groundwork for others.

1. Zuora-curated Community Resource Library to make it easy to find templates, best practices, and past Table Talks that have been shared in the Community
   
   • Launched. Visit the Resource Library here
2. New role-based and interest groups and foster existing ones
   • Scheduled launch in Feb-April 2024
3. Highlight opportunities to help make Zuora better
   • Scheduled launch in Feb-April 2024
4. 3 new best practice checklists for month-end close
   • Launched 4 checklists (month-end and year-end close) in the Resource Library
5. KC widget that links to respective community group
   • On hold, but will include related content in the Resource Library entries in early 2024.

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Lana Lee
Zuora Community Senior Community Manager and Strategist
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