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BILLING APPLICATION RELEASE 253: AUGUST 2019

  • 1.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 02:38

    The planned deployment schedule is as follows:

    • EU Sandbox Release: 08/08/2019 (Thursday) PT
    • US Sandbox Release: 08/08/2019 (Thursday) PT
    • EU Production Release: from 08/13/2019 (Tuesday) PT to 08/15/2019 (Thursday) PT
    • US Production Release: from 08/13/2019 (Tuesday) PT to 08/15/2019 (Thursday) PT

    No service disruption is expected for this release.

    Release Notes for release 253 will be published under Zuora Release Notes after Sandbox release. Release status and release notes link will be posted as this article comments. 


    #Announcement


  • 2.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 04:19

    Release 253 was deployed to EU and US Sandbox successfully. 



  • 3.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 07:05

    This release has broken our Integration Pages 2.0 on Sandbox.



  • 4.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 07:32

    @rferriz Could you create a customer support ticket on support portal support.zuora.com and so we can assist you to troubleshoot the Integration Pages 2.0 issue? 



  • 5.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 07:34

    I created it, but no help is really given.

     

    The problem is: release 253 will break our production environment as soon as it's deployed.

     

    EDIT: After some investigation we found that the endpoint https://apisandbox.zuora.com/apps/PublicHostedPageLite.do currently responds with a HTTP Status Code of 302 (redirect) on production, and currently the Release 253 changes this behaviour to return a HTTP Status Code of 200 (success), this prevents our customer browsers to perform the redirection to the redirect URL.

     

    We are still waiting for response for the issue.



  • 6.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 09:55

    I have created a support request as well regarding the same issue as mentioned above.
    There is no mention of such a change in the release notes.

     

    Please consider postponing the 253 release until this is clarified. 

     



  • 7.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 15:39

    This update broke our Payment Widget page by altering the response received back from Zuora when a payment is attempted.  DO NOT RELEASE this production until this is fixed.  We are escalating this issue directly to our account manager. 



  • 8.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 16:04

    The Sandbox release has broken the Direct Post 2.0 functionality.

    The PublicHostedPageLite.do responds with a JSON instead of putting on the response header a location with the callback result.

    The JSON body from PublicHostedPageLite.do contains:

    "{\"redirectUrl\":\"https://www.\",\"captchaSiteKey\":null,\"success\":\"false\",\"errorMessage\":......}"

    The value of "redirectUrl" should be placed on header not on the response body!



  • 9.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 17:54

    Hello All -

     

    We are looking into this with our Engineering Teams and shall keep you posted.

     

    Thank you



  • 10.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-09-2019 19:34

    We have identified the root cause as to the issues reported here and are working towards a solution.

     

    Whilst we shall keep you posted, updates will also be published on our Trust site at https://trust.zuora.com/incidents/tmkft27vwkxz



  • 11.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-12-2019 14:53

    A fix has been deployed to address the above issue.



  • 12.  BILLING APPLICATION RELEASE 253: AUGUST 2019

    ZUORA
    Posted 08-14-2019 11:05

    Release 253 was deployed to EU and US Production successfully.