At Zuora we value all our customers, and we strive to give you the best experience possible. If you feel that your case needs immediate attention, please escalate your ticket using our Escalation Process, which will bring visibility to your ticket within our Support Organization.
If you have any feedback, please share it below as we take all of our escalation cases seriously and were always working on improving our process.
Support Manager/Leads will be notified immediately and respond back within 15 minutes to acknowledge your request and offer an action plan.
Thanks for signing up!
You'll receive a weekly digest of must-read articles and key resources.