Maintenance Notifications

Emergency Maintenance: Workflow (All Environments) 3:00 PM PDT to 4:00 PM PDT Monday July 12, 2021

  Thread closed by the administrator, not accepting new replies.
  • 1.  Emergency Maintenance: Workflow (All Environments) 3:00 PM PDT to 4:00 PM PDT Monday July 12, 2021

    Posted 07-12-2021 14:56
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated. Our maintenance services are designed to protect your Zuora software environments and ensure high availability and systems resiliency.



    Maintenance Window

    12/July/20213:00PM PDT to 4:00PM PDT

    Impacted Service and Environment(s):

    Workflow (All Environments and All Regions)

    Description:
    During the above window, we'll be performing a necessary and emergency maintenance in our Workflow backend database in order to fix issues discovered earlier today. We'll be performing this upgrade based on the recommendation from our database (and cloud) service provider in order to fix a latent bug that was discovered in the underlying database earlier today. This upgrade has been tested in a pre-production environment and we're working hand-in-hand with our database (and cloud) service provider on this.

    During this maintenance window, Workflow service across all environments and data centers (regions) will be intermittently unavailable and could become fully unavailable for up to 10 minutes during this maintenance window



    ------------------------------
    Scott Blashek
    Zuora, Inc
    ------------------------------