Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.
Zuora is reserving the following dates for potential maintenance dates for the remaining calendar year 2022 for all non-production environments
Reserved Maintenance Dates for Non Production Environments
Q2: Saturday April 16, 2022 (Cancelled)
Q3: Saturday July 16, 2022
Q4: Saturday October 15, 2022
Estimated Times - Zuora Billing:
All Non-Production Environments: 7PM PT to 11PM PT (estimated)
Environments Impacted (all regions - EU - NA1 - NA2):
Confirmation or cancellation of these maintenance windows will be posted to this thread with at least 48h notice from the scheduled date. Please subscribe to this thread for updates.
When possible, specific impact and outage information will be provided following maintenance confirmation, however customers should anticipate full our partial outages for these environments once maintenance windows are confirmed.
Zuora will make reasonable efforts to consolidate our Quarterly Maintenance to limit customer impact as much as possible, however please be advised that we may elect to conduct separately announced maintenance windows as necessary with similar advance notice depending on need and urgency.