We have an emergency maintenance scheduled for Tuesday October 23, 2018 FROM 7:00PM UNTIL 11:00PM PDT, when we will be performing a critical preventative maintenance on our Storage system. We are reserving a 4-hour window during which most time is in validation, with the actual work time estimated to take approximately 30 minutes, anticipating a considerably shorter downtime.
US API SANDBOX ENVIRONMENTImpacted services:Salesforce PDF/Word Quote GenerationPDF/Word Invoice BillingAQuA files and processingExport API files and processingqueryMoreAll other batch processing will be queued (delayed) for the duration of the maintenance and will resume processing once completed.
Update - all functionalities have been fully validated and tested. Will continue proactive monitoring for the next 2 hours.
Final update - Maintenance is now fully completed with our internal teams still being on proactive monitoring. Please reach out to Support at email@example.com should you expereince any issues.
Update - maintenance was started as planned. We are now at validation stage and will keep this post updated.