Maintenance Notifications

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SYSTEM MAINTENANCE ON AMERICAS - US HOSTED PRODUCTION ENVIRONMENT Saturday June 20th, 2020 19:00 PDT

  • 1.  SYSTEM MAINTENANCE ON AMERICAS - US HOSTED PRODUCTION ENVIRONMENT Saturday June 20th, 2020 19:00 PDT

    Posted 06-01-2020 17:02

    Maintenance Window: 19:00 PDT - 21:00 PDT on Saturday June 20th, 2020

    Environment Affected: US Hosted Production Environment

     

    This is a notice that we will be taking a maintenance window on June 20th starting at 19:00 PDT in order to roll out some critical network improvements. While no downtime is expected, there is heightened risk during this window that some service disruption (of up to 30 minutes) may occur for a subset of API calls and Zuora services.

    Potentially Impacted services:

    RESTful APIs

    PDF/Word Invoice Billing

    Salesforce PDF/Word Quote Generation

    AQuA files and processing export API files and processing

    queryMore

     

    A maintenance status message will be posted to this thread at the start of and upon completion of the activity.


    #Announcement


  • 2.  SYSTEM MAINTENANCE ON AMERICAS - US HOSTED PRODUCTION ENVIRONMENT Saturday June 20th, 2020 19:00 PDT

    Posted 06-20-2020 23:29

    The scheduled maintenance has started as per the schedule and in progress.



  • 3.  SYSTEM MAINTENANCE ON AMERICAS - US HOSTED PRODUCTION ENVIRONMENT Saturday June 20th, 2020 19:00 PDT

    Posted 06-21-2020 00:47

    The scheduled maintenance in US Production environment has been finished. All systems are operational.