Community 101

What is a Support Solutions Article?

  • 1.  What is a Support Solutions Article?

    ZUORA
    Posted 11-14-2017 16:09

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    Support Solutions Articles are written by Zuora staff - primarily by support agents - and are the most frequently asked questions about Zuora. Our support agents field several tickets a week and, rather than keeping the answer in the ticket, the agent shares the problem and solution with the rest of the Zuora Community in a Support Solutions Article.