If you think that your idea can benefit your organization and/or improve Zuora products, we recommend submitting an enhancement request in our Community’s Product Ideas: https://community.zuora.com/ideation-home, for our product team to review. Other people can also view and vote for your ideas.
This article also shares best practices on writing your idea: https://community.zuora.com/blogs/lana-lee1/2021/05/24/have-an-idea-to-improve-zuora-heres-what-our-product-team-is-looking-for
You can subscribe to ‘Community News’ for the latest webinars and product updates: https://community.zuora.com/communities/community-home?CommunityKey=5aff528c-0e69-4a3d-a756-fe240ad97b02
After your request in a support ticket is identified as an enhancement request, the ticket assignee will create a new idea in Zuora Community on behalf of you, share the community link in the support ticket, and then mark the support ticket as Solved.
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