- Is there any effect on production environment performance during Central Sandbox refresh?
There should be no impact on your production tenant performance.
- What isn't included in each Central Sandbox Refresh? Settings, product catalog, payment gateway settings, etc.?
Generally, Central Sandbox refresh will provide a full copy of your Production tenant, including business objects, metadata (e.g. tenant settings, custom fields), and surrounding applications like Zuora Collect, Zuora Workflow; the refresh will scrub certain components - PII, credit card data, notification endpoints.
- Do I have to have Central Sandbox to use Deployment Manager?
No, Deployment Manager is accessible in Production Tenants for Enterprise and Nine Edition clients and may be used across all environment types (API SBX, CSBX, and PROD).
In Production tenants, Deployment Manager is automatically enabled. If you would like it enabled in your API or Central Sandboxes, please reach out to support.
- Is Deployment Manager a licensed module that needs to be purchased separately?
No, Deployment Manager is included for Enterprise and Nine Edition clients and Silver & Gold Platform clients.
Clients on Growth Edition or Bronze Platform should talk with their CSM if they are interested in upgrading to take advantage of this time saving tool.
- Is Self-Service Refresh for Central Sandbox available only to administrators?
By default, yes, Self-Service Refresh is enabled for tenant administrators only. Additional users can be given this permission by assigning the “Refresh Central Sandbox” permission to their user role.
Zuora recommends discretion when adding this permission to roles to ensure only those users which should have access are provisioned.
- What is and is not supported by Deployment Manager?
Please refer to this Knowledge Center article: Using Deployment Manager
AM Session Video
@Prachi Bhatia, Product Manager, Deployment Manager
@Aparna Unnithan, Product Manager, Central Sandbox
@Cor Slegers, Product GTM Strategy and Sales, EMEA
PM Session Video
with @Kenta Tomura, Senior Manager, Product GTM Strategy and Sales
Get Started with Central Sandbox and Deployment Manager
With Zuora’s Self-Service Central Sandbox, you will no longer need to file a support ticket to refresh your environment and you will have a view of what happens after the refresh kicks off. Additionally, Deployment Manager helps you manage the metadata configurations deployment process effectively and efficiently in Zuora.