For new customers, the various features and functionalities of Zuora’s products might seem daunting at first. However, if given the right guidance and support, they will soon find the skills and knowledge necessary to manage Zuora. But, what guidance does someone need to be able to function independently? Let’s take a look:
Practical understanding of the basics of the Zuora Billing Platform: how to set up accounts, subscriptions, product catalogs, execute bill runs, and so on.
Knowledge of the Zuora billing data model: how is data stored in Zuora
Practical know-how of the user roles and security settings in Zuora
Understanding of the payment ...