Managed Solutions Case Study
Industry: Technology
Solution: Zuora Managed Solutions
The Challenge
A technology company was facing recurring issues with its Boomi integration, which directly impacted pricing management within Zuora. Incorrect or inconsistent pricing data created subscription inaccuracies that required manual review and frequent corrective work.
The organization needed a reliable way to adjust pricing efficiently and resolve subscription errors without ongoing operational strain.
The Solution
Zuora Managed Solutions analyzed the integration challenges and created targeted automation to address them. The team delivered two purpose built workflows
- A workflow to adjust unit pricing when incorrect values were passed into Zuora
- A workflow to correct overage pricing to ensure accurate billing for usage based charges
These workflows provided structure, repeatability, and precision, allowing the customer to resolve issues quickly and consistently.
The Results
The company now operates with far greater efficiency and accuracy in pricing management.
- The workflows have been extensively used to correct subscription issues
- Numerous pricing problems have been resolved without manual intervention
- Significant time savings have been realized across both operations and finance teams
Optimize Your Pricing and Integrations with Zuora Managed Solutions
If you want streamlined operations, accurate pricing, and automation that reduces manual effort, connect with Zuora Managed Solutions to learn how tailored workflows can strengthen your billing ecosystem.