Managed Solutions Case Study
Industry: Automotive
Solution: Zuora Managed Solutions
The Challenge
A major automotive manufacturer faced long and unpredictable month end close cycles. The process regularly took more than eight days to complete, and multiple support tickets surfaced each month as teams struggled to reconcile data and complete required steps.
The organization needed a faster, more reliable close process supported by automation and consistent operational oversight.
The Solution
Zuora Managed Solutions partnered with the customer to streamline and stabilize core financial processes. The team delivered improvements that included:
- Enhancements to the collection process to eliminate recurring issues
- Targeted automation that reduced manual work and decreased the time required to close the books
- End to end operational support to remove bottlenecks and maintain accuracy
These changes created a more predictable workflow and reduced the operational strain on internal teams.
The Results
The month end close process transformed quickly and sustainably.
- Books are now consistently closed on business Day 1
- Operational issues during close have been significantly reduced
- Managed Solutions now oversees all production operations to ensure accuracy and continuity
Accelerate Your Financial Operations with Zuora Managed Solutions
If you want faster closes, fewer operational disruptions, and expert management across your billing and finance processes, connect with Zuora Managed Solutions to learn how this model can support your organization.