Maintenance Notifications

 View Only
  Thread closed by the administrator, not accepting new replies.
  • 1.  SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 29, 2023

    Posted 09-28-2023 06:58
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our service maintenance are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    Service, Datacenter(s) impacted and Timelines:
    US Production (Workflow only)
    7:00 AM PT to 9:00 AM PT September 29, 2023

    Impacted Services:
    US Workflow

    Impact:

    During the workflow maintenance period lasting 2 hours, we anticipate the actual maintenance to be around 2-5 minutes within the window. When the maintenance occurs, scheduled flows will be delayed for 2-5 minutes, and there will be a 15-60 second slowdown in API/UI, but no API will fail as it will be within the 2-minute API timeout.






  • 2.  RE: SYSTEM MAINTENANCE - ZUORA WORKFLOW (US) - September 29, 2023

    Posted 09-28-2023 16:16
    No replies, thread closed.

    We are reserving the following window for Saturday September 30, 2023 to finalize US workflow maintenance if necessary - Similar to prior announced windows, there will be NO impact to US Workflow services.

    Service, Datacenter(s) impacted and Timelines:
    US Production (Workflow only)
    6:00 AM PT to 9:00 AM PT September 30, 2023

    Impacted Services:
    US Workflow

    Impact:

    Same as outlined above