Maintenance Notifications

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  • 1.  SYSTEM MAINTENANCE - ZUORA BILLING SANDBOX / CENTRAL SANDBOX - March 16, 2024

    Posted 03-01-2024 15:52
    Edited by Scott Blashek 03-14-2024 14:12
    No replies, thread closed.

    Maintenance is an essential and necessary part of keeping Zuora systems and infrastructure updated, highly available, and responsive. Our maintenance services are designed to protect your Zuora software environment(s) and ensure high availability and systems resiliency.

    We will be conducting maintenance against Zuora Billing Sandbox environments as follows:

    Service, Datacenter(s) impacted and Timelines:

    Zuora Billing - API Sandbox and Central Sandbox Environments (EU1, NA1 & NA2)

    6:30 PM PT to 9:30 PM PT Saturday March 16, 2024


    #1
    Service Impacted:
    Zuora 360+, Zuora 360 and Zuora Connector for Salesforce CRM

    Impact:

    During the maintenance window, we anticipate the following services may experience transaction processing delays for up to 15 minutes or less within the announced timeframe


    #2 (New)
    Service Impacted:
    Zuora Billing API and UI Authentication (EU Central Sandbox Environment ONLY)

    Impact:

    1-2 minute service interruption




  • 2.  RE: SYSTEM MAINTENANCE - ZUORA BILLING SANDBOX / CENTRAL SANDBOX - March 16, 2024

    Posted 03-14-2024 14:13
    No replies, thread closed.

    Note: Additional impact (#2) added to original post indicated in blue text



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    Scott Blashek
    Zuora, Inc
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