The Zuora Community is your resource for tackling challenges, connecting with peers and experts, and helping to shape Zuora. This month, we're featuring Table Talks on Importing Orders in Data Loader, Account Verification, and a sneak peek at our new documentation portal. Plus, we're highlighting the progress of 77 product ideas and sharing answers to real customer questions, so you can see how your engagement is helping improve the product.
Community Spotlight: Update on Notification Permissions
With Zuora's 2025 Q3 release, we are making a change to replace the all or nothing access control model for Admins (for a given product area notification type), with instead granularity of permissions for all notifications.
⇒ Learn how you can be prepared for the upcoming notification permission changes.
August 2025 Community Table Talks
Don't use Zuora alone! Work through some of your toughest Zuora challenges in real-time with your peers and the guidance of a Zuora expert at a Community Table Talk where you can bring your questions, tips, and topics that are top-of-mind so that you will leave the session feeling more confident with Zuora.
Register here
Guidelines for Importing Orders with Data Loader
When: August 12, 2025, Tuesday at 9am PT
Speakers:
- Prachi Bhatia, Sr. Product Manager, Zuora
- Andrew Bath, Senior Software Engineer, Zuora
Join us for an interactive Table Talk where we'll break down the best practices for customers using Data Loader to create import or update jobs for subscriptions via Orders. The focus is on ensuring smooth execution, minimizing errors, and optimizing the process.
Zuora Account Verification
When: August 21, 2025, Thursday at 9am PT
Speakers:
- Megan Aaron, Sr. Product Manager, Payments, Zuora
- Ben Winterroth, Principal Partner Development Manager, Zuora
Zuora's new Stripe Financial Connections integration lets your customers link and verify their bank accounts instantly-reducing payment failures, improving cash flow, and giving you full control over how ACH payments are processed. Join us to learn how this seamless new experience can help you get paid faster and smarter.
Connecting Dots with Docs: Preview the New Documentation Portal and Help Experience
When: August 26, 2025, Tuesday at 9am PT
Speakers:
- Kathy Clemens, Sr. Director, Documentation, Zuora
- Michael Cardamone, Director, Support Operations, Zuora
Get a sneak preview of the new product documentation portal that will be launched soon. Learn about other ways Zuora is improving your product help and support experience.
Expert Insights from Our July Table Talks
Product Chat: Gateway Routing with Our PM
Learn about Zuora's new Gateway Routing feature and how it can help you optimize your payments stack from a completely no-code interface!
Orders for Developers
In Zuora, nearly every monetizable event such as sign‑ups, upsells, and renewals, routes through a single call: Create an order (POST /v1/orders). Master this call and you will control account creation, subscription lifecycles, upsells, downsells, suspension, resume, renewal and even, sadly, cancellation, with one payload instead of stitching together multiple endpoints. We have new sample code in new tutorials which we will review but more importantly, bring your use cases for discussion.
Ideas Portal Monthly Review
77 ideas whose statuses we've updated in the last month. Below are some of the highlights:
Delivered: The idea has already been developed and you can begin using this feature.
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[DevTool] Adding Prepaid parameters for Product Catalog import & export
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Ability to make fields in the CPQ UI (not) editable / (not) visible based on conditions
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Account Summary API not returning Default Payment Methods Status
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Account Fields as Mergefields for Account Statement Notification
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Add the ability in the API to filter by custom_fields
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Adding an Invoice Number to Payment notifications
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Allow "Billing Period" as Listed Price base while selecting "Subscription Term" in billing period
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Allow Hosted Payment pages to be cloned
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Allow the Invoice Due notification to fire 0 days before/after
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API to migrate custom field and entity settings
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Better import tools
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Bulk upload users
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Credit Memo (Adding Products in draft status)
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Customer Account level statement generation
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Delete accounts/contacts/etc in bulk
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DevOps strategy in Zuora
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Display "city" from the contact on subscription bill/sold - to contacts
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Invoice History added to Snowflake share
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Need Split Invoice Feature Compatible with Flexible Billing
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Proration settings in product rate plan charge level.
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Put User ID into Telemetry System Health API Failures UI dashboard page
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Related Subscription Data to Order Notifications
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Standalone Invoice - Bill-to / Sold-to Contacts
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Subscription Currency view in the UI
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Subscription with different Currencies
In Review - The product team needs further investigating for it to progress. Continue adding your use cases and feedback!
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Ability to customize tax on Standalone credit/debit memos
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Add API data to Data Query or other way to pull and report with more detail
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Custom Date Range for Statement Generator
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Customer wants to set - EndDate field on Zuora UI , Like the one on v1/order API - T/C Order Action
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Data Query - missing fields
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Data Query Custom Events
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Delete/remove entities in Multi Hierarchy tenants
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Deploy PRPC only in the deployment manager
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Deployment Manager - values that cannot be deployed / Product Catalogue
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Enable Credit Card Surcharge Through Zuora's HPM
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Enhancement Request: Include "Subscription" Object in Audit Trail Feature
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Lockbox Create Unapplied Payments for Rejected Records
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Login/Registration Page type should include 'Login with Password' and 'Email Link' Login Options.
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Multi Entity - shared Custom Fields - entity wise default and picklist values
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Multi-entity in Zuora not compatible with Connect
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Our customer has an requirement to create recurring payment run via Zuora API calls
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Our customer has an requirement to exclude auto tax engine calculation for Standalone credit memo.
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PowerBI Connector
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Prevent Journal Entry cancellation within a completed Journal Run
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Unique ID for all Zuora Rate Plans, Charges
Planned - Ideas have been reviewed and accepted and are currently waiting to be scheduled for development within the next 1-2 fiscal years.
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Add Batch and Communication Profile ID to Data Loader - Order - Create Sub With New Acct template
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Creating a standalone credit memo with different Bill to and Sold to contact
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Display Taxes on Draft Invoices
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Enhancement request for percentage field in Invoice Split dialog
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PDF size limitation increase
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Specify the organization label when creating product through API.
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To have sequence set for Standalone Credit Memo and Debit Memo
Not Planned - The idea is not on the short-term product roadmap.
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Future dated cancellation - Status options
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Suppress $0.00 Invoice Lines
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Ability to Identify Accounts where CRM Account ID field shows Error due to Invalid Salesforce ID
Conversations That Need You
Can Data Loader Be Used To Resume A Subscription (On Orders)
"Struggling to see an option for resuming a subscription while on Orders."
Quote template GroupBy function???
"Is it possible to use GroupBy in the quote template similar to what I can do in the invoice mail merge template? I need to be able to rollup multiple charges into a single quote line and there doesn't seem to be a way for that to be done in the quote template"
Print the recurring rate plan charges in a single line
"I've implemented nested logic to group all recurring rate plan charges under a single line item labeled 'Recurring Charges'. The goal is to consolidate them for cleaner output. Could you please review the approach and advise on the next steps to fully achieve this?"
From the Community
Idea Portal Guidelines: What Happens After I Submit an Idea?
Ever wonder what happens after you submit an idea in the Zuora Community? Your idea goes through a review process with our Product team and can move through statuses like In Review, Planned, In Development, or even Delivered. Learn how ideas are tracked, prioritized, and how you can help move yours forward with comments and upvotes.
Co-Creating our Product Future: Zuora's Design Partner Program
Zuora's Design Partner Program is where innovation meets real customer needs by partnering closely with our customers to develop new features and enhancements that solve real-world business challenges. Through this collaborative process, from early ideation to hands-on feedback, you can participate to help shape the future of the platform.
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Lana Lee
Zuora Community Senior Community Manager and Strategist
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