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How to Streamline Your Zuora Billing Operations 

11-04-2022 15:38

You may be used to working with Zuora in a certain way over the last few years and we don’t want anything about that to change! However, we do want to start being a lot more intentional in supporting your desired business outcomes.

Zuora’s Journey to Usership (J2U) model provides a path for growth and maturity in the Subscription Economy. In working with companies across all these stages, we learned that there are 5 focus areas that every company evolves and invests in on their journey:

  1. Offering Design
  2. Subscriber Experience
  3. Financial Model
  4. Business Operations
  5. Enterprise Architecture


The five areas represent what you need to know to excel as a recurring revenue business using Zuora’s technology suite. The most successful companies have proven that they are exceptional in all 5 of these areas, and they can successfully take on initiative after initiative as they mature.

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