About Lei

Lei · ‎07-13-2018

Yes, this is the Orders capability that have been released.

Lei · ‎11-23-2017

You might want to explore the new Orders capability in Zuora, where it allows you to place multiple amendment in a single Order.

Lei · ‎04-17-2017

Lei · ‎03-31-2017

Evan, maybe you are referring to a different issue, but the contract effective date etc here are dates, not date time. Therefore, they are not affected by timezone.

Lei · ‎03-31-2017

Today, in order to process an update amendment before an existing update amendment, you have to use the specificUpdateDate option, where all the updates trigger on the same specific date. See here. https://knowledgecenter.zuora. com/BC_Subscription_ Management/Subscriptions/E_ Changing_Subscriptions_ Amendments/B_Update_a_Product_ (Amendment)/Update_a_Product_ on_Subscription_with_Future- dated_Updates Let me know if this helps.

Lei · ‎03-31-2017

It's currently can't, though we do have plans to provide that capability through our new reporting module.

Lei · ‎03-29-2017

Lei · ‎03-21-2017

This report is on a per accounting period basis and not on a per month basis. There isn't an option to run that for a full year though.

Lei · ‎03-16-2017

This is on our longer term product roadmap to provide much more flexible pricing capability, but is unlikely in the shorter term

Lei · ‎03-07-2017

Yes, we now have ability to suspend and subsequently resume a subscription. Though it seems like you need to set the resume date to be the same as the suspend date when customer actually pays. If so, that's not supported yet. Today, the resume date needs to be at least one day after the suspend date.

Lei · ‎02-27-2017

If you did a cancellation amendment and don't do another amendment after that, you should be able to delete the cancellation amendment and that would be as if the cancellation never happended. Am I missing something here?

Lei · ‎02-27-2017

Would you be able to issue a credit for the remaining months? If you want to have the reporting metrics include the $50 / month past the first 3 months, then we will need to bill $50 / month. Otherwise, there will be inconsistencies in the data.

Lei · ‎02-14-2017

Here are documentations to the REST APIs. You would be able to find ones to do with updating products. https://www.zuora.com/developer/api-reference/

Lei · ‎02-10-2017

rlivergood, are you able to use APIs to make these changes in mass?

Lei · ‎01-27-2017

Lei · ‎01-27-2017

We are implementing a feature whereby you can define a set of discount classes that determine the order of discount application when multiple discounts are applied to a single charge.

Lei · ‎01-27-2017

Lei · ‎01-27-2017

We are planning to solve by introducing a concept of a billing profile whereby each account can have multiple billing profiles and each subscription can potentially be billed differently with a different billing profile (in this case a different contact address)

Lei · ‎01-19-2017

you can control it by placing them in the same billing profile.

Lei · ‎01-17-2017

what type of amendment are you trying to do? Price change?

Lei · ‎01-17-2017

It's a good idea, but unlikely to be implemented in the next few quarters.

Lei · ‎01-11-2017

Hi, when the customer makes a payment, would you be able to remove the cancellation and then record the payment in Zuora?

Lei · ‎12-28-2016

JUnleashed, would you be able to create a draft Renew Amendment and then do an amendment preview?

Lei · ‎12-20-2016

Lei · ‎12-08-2016

Lei · ‎12-08-2016

This is a good idea and is on our longer term roadmap, but it's unlikely to be there in the shorter term.

Lei · ‎12-05-2016

We are going to release this in Limited Availability in around Mar, 2017, though there's a big limitation where once you turn on this feature, you can only go to Zuora for Salesforce to manage/create subscriptions (or you can use APIs to do it) You can't do that with the Core UI. GA is going to be middle of 2017 where the UI limitation will go away. All of the above are our current target and may be subject to change.

Lei · ‎12-02-2016

We will be adding this capability, but it will not be coming within the next few quarters.

Lei · ‎12-02-2016

This is useful and we are considering that, but it will be unlikely within the next few quarters.

Lei · ‎12-02-2016

Happy Business Starts Here