Evan, maybe you are referring to a different issue, but the contract effective date etc here are dates, not date time. Therefore, they are not affected by timezone.
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Today, in order to process an update amendment before an existing update amendment, you have to use the specificUpdateDate option, where all the updates trigger on the same specific date.
See here.
https://knowledgecenter.zuora. com/BC_Subscription_ Management/Subscriptions/E_ Changing_Subscriptions_ Amendments/B_Update_a_Product_ (Amendment)/Update_a_Product_ on_Subscription_with_Future- dated_Updates
Let me know if this helps.
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Yes, we now have ability to suspend and subsequently resume a subscription. Though it seems like you need to set the resume date to be the same as the suspend date when customer actually pays. If so, that's not supported yet. Today, the resume date needs to be at least one day after the suspend date.
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If you did a cancellation amendment and don't do another amendment after that, you should be able to delete the cancellation amendment and that would be as if the cancellation never happended. Am I missing something here?
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Would you be able to issue a credit for the remaining months?
If you want to have the reporting metrics include the $50 / month past the first 3 months, then we will need to bill $50 / month. Otherwise, there will be inconsistencies in the data.
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Here are documentations to the REST APIs. You would be able to find ones to do with updating products.
https://www.zuora.com/developer/api-reference/
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We are implementing a feature whereby you can define a set of discount classes that determine the order of discount application when multiple discounts are applied to a single charge.
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We are planning to solve by introducing a concept of a billing profile whereby each account can have multiple billing profiles and each subscription can potentially be billed differently with a different billing profile (in this case a different contact address)
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We are going to release this in Limited Availability in around Mar, 2017, though there's a big limitation where once you turn on this feature, you can only go to Zuora for Salesforce to manage/create subscriptions (or you can use APIs to do it) You can't do that with the Core UI.
GA is going to be middle of 2017 where the UI limitation will go away.
All of the above are our current target and may be subject to change.
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