About pyao

pyao · ‎01-06-2020

Yes, we're running into the same problem, Steve. Can you share how you've been handling this to date?

pyao · ‎01-06-2020

Hi Rolando, Thanks for the information about the payments that end up in review status. It makes sense that the review or hold status is between Authorize and the bank, but how do we recover when that payment is successfully processed in the gateway? It remains as Error in Zuora with no way to move the status. Right now we have to create an external payment in Zuora to reflect the successful payment, but that can't reference the payment gateway, so gateway reconcillation checks, or other gateway reporting that we do out of Zuora is incorrect. Peter

pyao · ‎01-06-2020

Yes, we do this after creating the Account with the /v1/action/create endpoint passing a list of Contacts in JSON, with the AccountId of the newly created account.

pyao · ‎01-06-2020

Hi all, We're using Data Query via OAuth with IP restrictions in place. This worked for the month of December, and on 12/28, the queries started failing with an error "Forbidden", but they work if we whitelist 0.0.0.0 - 255.255.255.255. We don't see any failed or successful OAuth logins from that user's login history page (but do see a failed login if we try to log in via the UI from a restricted IP address). Has anyone else had this problem? Can we confirm from Zuora's side the IP address that the user is trying to log in from via OAuth? Thanks! Peter

pyao · ‎09-05-2019

Hi all, We're using the Hosted Payment Page in a Salesforce Lightning Component which works fine with Locker Service turned off (if we set the API to version 39). With it turned on, we get an error, triggered when importing the Zuora javascript. When I load the HPM javascript into Salesforce's locker service console tool: https://developer.salesforce.com/docs/component-library/tools/locker-service-console I get this error: Error: Cannot read property 'postMessage' of undefined Locker Service does evaluate javascript with "strict mode", but I'm not sure that's the problem. Has anyone else run across this? Peter

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IP Restriction for Data Query user via OAuth not working

Zuora Hosted Payment Page with Salesforce Locker Service