Community - About pyao

pyao · ‎02-17-2021

Has there been any consideration for this request? As I understand it, if a customer had 10 debit memos and 2 invoices, and made a single payment that covered all of those, Zuora would make 12 payment records. If that check is then returned, we'd have to handle each of the payment records, not a single record. We also have Zuora set up to email the customer for each payment that we receive - this would email them 12 times when they've only made a single payment. Can lockbox support a single payment, and multiple payment applications?

pyao · ‎01-06-2021

Actually... it looks like the 1.3.1 version of zuora-min.js that we have (from April 2019) is different than the current 1.3.1 posted, so it seems to be a version problem. But odd that there are two different versions with the same version number (and we haven't updated ours).

pyao · ‎01-06-2021

Hi all, The last sample code (Overlay Page) in the documentation has a bit of code we'd like to use to stop a spinner when the payment page finishes loading: Z.setEventHandler("onloadCallback", function() { // do something when HPM iframe is loaded. console.warn("HPM page is loaded."); }); Unfortunately, this only works with the unminified version of the javascript (https://static.zuora.com/Resources/libs/hosted/1.3.1/zuora.js), not zuora-min.js that we've been using - the minified version just doesn't have the call to invoke the eventhandlers for onloadCallback. Is this a bug in the mini version, or is it left out on purpose? Does anyone use zuora.js that they've minified themselves? Would zuora.js that we've minified ourselves be supported? Thanks! Peter

pyao · ‎10-14-2020

Thanks, Paul! I'd be interested to know what you find out about the older JS version. We're using the latest version of the library and the render/js callback all work as expected in our aura component. Good luck, happy to share anything else that could be helpful!

pyao · ‎10-12-2020

Hi Paul, I thought I was the only one! Unfortunately, no resolution on this. We're still using an aura component with an old version to work around the locker service issue, though I think we could implement the payment page via direct POST as a better solution. I'd love to hear how you're working around this, or if you get more information - Thanks, Peter PS, is this Paul Battison the Salesforce blogger?

pyao · ‎04-13-2020

Many thanks, Apurva!

pyao · ‎04-01-2020

@apurva-desai says in this post that it'll be in Limited Availability in the Winter '20 release, but I'm not sure how to translate that into the release (I think we're on release 272). Does anyone else have more information?

pyao · ‎01-06-2020

Yes, we're running into the same problem, Steve. Can you share how you've been handling this to date?

pyao · ‎01-06-2020

Hi Rolando, Thanks for the information about the payments that end up in review status. It makes sense that the review or hold status is between Authorize and the bank, but how do we recover when that payment is successfully processed in the gateway? It remains as Error in Zuora with no way to move the status. Right now we have to create an external payment in Zuora to reflect the successful payment, but that can't reference the payment gateway, so gateway reconcillation checks, or other gateway reporting that we do out of Zuora is incorrect. Peter

pyao · ‎01-06-2020

Yes, we do this after creating the Account with the /v1/action/create endpoint passing a list of Contacts in JSON, with the AccountId of the newly created account.

pyao · ‎01-06-2020

Hi all, We're using Data Query via OAuth with IP restrictions in place. This worked for the month of December, and on 12/28, the queries started failing with an error "Forbidden", but they work if we whitelist 0.0.0.0 - 255.255.255.255. We don't see any failed or successful OAuth logins from that user's login history page (but do see a failed login if we try to log in via the UI from a restricted IP address). Has anyone else had this problem? Can we confirm from Zuora's side the IP address that the user is trying to log in from via OAuth? Thanks! Peter

pyao · ‎09-05-2019

Hi all, We're using the Hosted Payment Page in a Salesforce Lightning Component which works fine with Locker Service turned off (if we set the API to version 39). With it turned on, we get an error, triggered when importing the Zuora javascript. When I load the HPM javascript into Salesforce's locker service console tool: https://developer.salesforce.com/docs/component-library/tools/locker-service-console I get this error: Error: Cannot read property 'postMessage' of undefined Locker Service does evaluate javascript with "strict mode", but I'm not sure that's the problem. Has anyone else run across this? Peter

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