About keenan

keenan · ‎08-01-2017

keenan · ‎08-01-2017

Hi sbetts_orm. Thanks, we'll take a look at this.

keenan · ‎07-28-2017

keenan · ‎07-28-2017

keenan · ‎07-28-2017

kmv129: for subscriptions where a customer has multiple products being charged each month on one card transaction, how would you prefer to determine which descriptor to use?

keenan · ‎07-28-2017

We're considering a "fingerprint" which would be a hash value representing the underlying card that would stay consistent if added multiple times in an environment.

keenan · ‎07-28-2017

keenan · ‎07-28-2017

Apple Pay support is available in the Chase Orbital 7.0.1 Integration today, and we'll be gradually adding support with our other gateways.

keenan · ‎07-28-2017

keenan · ‎07-11-2017

keenan · ‎07-11-2017

keenan · ‎07-11-2017

Yes kmv129 we are still looking to implement Amazon Payments support. We'll update the status on this item to "Coming Soon" when we have a bit more clarity on timing

keenan · ‎06-14-2017

The way that we have advised customers to configure this in Cybersource is to disable DM for Authorizations and then to enable Advanced Fraud Screen in the settings. That way it isn't invoking the DM fraud check for all authorizations, particularly ones that are considered relatively safe (like recurring payments in your payment run). And then you can pass in the gateway option afsService_run = true to invoke Decision Manager as you're doing the payment method creation/authorization. So it would be param_gwOptions_afsService_run with value of true. It should look like this in settings:

keenan · ‎06-12-2017

keenan · ‎06-12-2017

https://community.zuora.com/t5/Billing-Payment-Ideas/Add-the-ability-to-support-Overpayments-and-Credit-Balance/idc-p/17695#M3412

keenan · ‎05-31-2017

This is available for American Express. Contact our support team to have it enabled. https://knowledgecenter.zuora.com/CB_Billing/L_Payment_Methods/D_Payment_Method_Updater/Setting_Up_Payment_Method_Updater/Configure_Zuora_Payment_Method_Updater_for_American_Express_(AMEX)

keenan · ‎05-31-2017

keenan · ‎05-31-2017

keenan · ‎05-31-2017

keenan · ‎05-31-2017

keenan · ‎05-03-2017

keenan · ‎05-03-2017

Good idea. Are your end users providing payment method details for both up front at the same time, or in separate steps?

keenan · ‎04-05-2017

Mandy - this is on our radar. We intend to properly handle this scenario within our upcoming NetSuite Connector enhancements to support Zuora's native credit/debit memo and unapplied payments capabilities that are coming later this year.

keenan · ‎02-28-2017

This issue was resolved in release 210.

keenan · ‎02-28-2017

keenan · ‎02-22-2017

keenan · ‎02-22-2017

Hi, I've added this to our backlog to request the enhanced authorization responses.

keenan · ‎02-14-2017

keenan · ‎02-14-2017

keenan · ‎02-14-2017

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