About davonnfields

davonnfields · ‎05-17-2017

This is a great idea and we are facing a similar problem. We have had several projects in the past and another one coming up, where we have to recreate accounts under a different configuration that will help our customers franchise business. Recreating accounts leaves the existing account and the new account. So our reps had and will have to call customers back to get their payment method which has to be manually entered again and this takes a lot of time and effort. Having a feature that would transfer the payment method would cut off time of having contact the customer and re-enter the payment method.

davonnfields · ‎11-13-2016

I am totally on board with this new idea! We need the ability to remove multiple occurrences the same rate plan a subscription using the Mass Order Entry feature. We periodically have price changes (Upgrades) and need to remove these types of rate plans from subscriptions. Unfortunately, we have to manually remove them using User Interface (Amendments) and this very time consuming. Using the Mass Order Entry feature to do this task would save us time and effort, in addition, we could plan better for upcoming price changes.

davonnfields · ‎05-03-2016

We would like to participate in the limited availability program for the new feature, Subscription Suspend/Resume (see support request Request #89787). We have a need for this because we have customer's who have seasonal businesses and would like to susspend then evenutually resume their subscription. Thanks - Davonn.

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Re: Enable transfer of payment methods from customer to customer

Re: Mass Order Entry support for duplicate rate plans on a subscription

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