I am pretty sure it is California law to let the a customer know 30 days before auto-renewal what the amount they will be charged. It's disappointing Zuora does not give their customer a way to get compliant unless they build custom hacks.
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For high volume and transactional business, there needs to be a lot of AR specialists working in Zuora to process orders. We need to create a lot of one-off account Bill runs to collect initial payments. However, a specialist may create a bad bill run and accidentally select multiple accounts which could create a lot of problems. I think it would be created to add another security permission to "Allow multiple account bill runs". We could give AR specialists the ability to run a single account bill run and leave the multiple account bill runs to administrators.
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We have a decent amount of credit card failures as our customer does not have enough credit to purchase our unit. Through the Zuora/Authorize.net integration, you can only preauthorize a constant(i.e. $1). In order to reduce failures, we'd like to preauthorize/soft capture the entireity of the first invoice. Once we ship the order, we will then capture the funds. Is it best practice to approach the problem that way?
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