About prince

prince · ‎09-04-2018

@abhishek_grover I am an engineer from Zuora. Hope my view would be helpful. I think we have a misunderstanding about splitting the invoice. Regarding the limit of 15000 is Avalara limitation, a normal recommendation is to let our customer contact with Avalara to increase the threshold for our customer. It needs our customer to negotiate with Avalara. If Avalara still cannot allow increasing the threshold for our customer, maybe we can find some other tricks to make the invoice to be a smaller one. But these tricks are case by case, not very general. For example: #1 reducing billing periods of the invoice, let one invoice cover one billing period. So invoice items of that invoice would be fewer. #2 If it is a big invoice, maybe we can let that BillRun only for that single account taxable charges. We try to find some way to filter untaxable charges from the BillRun Indeed we have splitting invoice feature (https://knowledgecenter.zuora.com/CB_Billing/IA_Invoices/Splitting_Invoices) , but that feature is for payment, not for big invoice scenario.

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Re: Error occurred due to too many invoice items in Avalara Tax