Hello, this is a major concern of ours as well. We are a membership driven organization, but also have donors and program participants who may only make a transaction with us once a year or seasonally. We do not want to send out expiry emails to these customers, especially our donors. However, we cannot turn them off as there is a big crosspopulation of people who do have active subscriptions that we obviously want to receive them or people who we assume will have active subscriptions again in the future. Is there any update on this?
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