Solution: Sometimes, a record will get stuck in the queue and mess everything up. The only thing you can do is retry the sync as there is nothing that can be done about these occasional locks as of now.
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Problem: Errors like NetSuite Warning: Warning received from NetSuite for record "XXXXXXXXXXX": (Error executing Netsuite operation: ; nested exception is: java.net.SocketException: Connection reset) and NetSuite Warning: Warning received from NetSuite for record "XXXXXXXXXX": (Error executing Netsuite operation: Only one request may be made against a session at a time) pop up when trying to sync in the Z-Suite Connecter.
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Solution: By design, when file segmentation is turned on, segments are returned instead of fileids. You will need to do a GET call for the segment arrays.
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Solution: Bill runs still pick up the cancelled subscription, so you need to delete any bill runs that have the customer's cancelled account/subscription. However if there are too many invoices in the bill run you will not be able to delete it, meaning you will be unable to delete the amendment.
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Solution: Zuora does not currently collect or display the ultimate sending results, but If you have your own SMTP-Server, you can gather the results in there.
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Problem: Even when sending an invoice to a bogus email that does not exist, it has a status of OK in the Email History, and there were no notifications that it was not deliverable.
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Explanation:
This field is only populated (as part of the Orders features) when RatePlans from Zuora are stored locally in Salesforce as QuoteRatePlans
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