About SebastianC

SebastianC · ‎07-30-2018

Solution: Sometimes, a record will get stuck in the queue and mess everything up. The only thing you can do is retry the sync as there is nothing that can be done about these occasional locks as of now.

SebastianC · ‎07-30-2018

Problem: Errors like NetSuite Warning: Warning received from NetSuite for record "XXXXXXXXXXX": (Error executing Netsuite operation: ; nested exception is: java.net.SocketException: Connection reset) and NetSuite Warning: Warning received from NetSuite for record "XXXXXXXXXX": (Error executing Netsuite operation: Only one request may be made against a session at a time) pop up when trying to sync in the Z-Suite Connecter.

SebastianC · ‎07-23-2018

Solution: By design, when file segmentation is turned on, segments are returned instead of fileids. You will need to do a GET call for the segment arrays.

SebastianC · ‎07-23-2018

Problem: No Fileid field is returned in a batch job response when file segmentation is turned on.

SebastianC · ‎07-19-2018

Solution: Bill runs still pick up the cancelled subscription, so you need to delete any bill runs that have the customer's cancelled account/subscription. However if there are too many invoices in the bill run you will not be able to delete it, meaning you will be unable to delete the amendment.

SebastianC · ‎07-19-2018

Problem: Can't delete a cancelled subscription amendment even though it has no invoice.

SebastianC · ‎07-19-2018

Solution: Zuora does not currently collect or display the ultimate sending results, but If you have your own SMTP-Server, you can gather the results in there.

SebastianC · ‎07-19-2018

Problem: Even when sending an invoice to a bogus email that does not exist, it has a status of OK in the Email History, and there were no notifications that it was not deliverable.

SebastianC · ‎07-18-2018

Explanation: This field is only populated (as part of the Orders features) when RatePlans from Zuora are stored locally in Salesforce as QuoteRatePlans

SebastianC · ‎07-18-2018

Issue: The zqu_Product_c field (Product ID) is not populated in a created Quote Rate Plan Charge.

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Re: Numerous Netsuite Sync Errors pop up in Z-Suite Connecter

Numerous Netsuite Sync Errors pop up in Z-Suite Connector

Re: Fileid field not returned in a batch job response with file segmentation on.

Fileid field not returned in a batch job response with file segmentation on.

Re: Unable to delete cancelled subscription amendment that has no invoice

Unable to delete cancelled subscription amendment that has no invoice

Re: How do I know if an invoice is undeliverable?

How do I know if an invoice is undeliverable?

Re: zqu_Product_c field (Product ID) not being assigned to Quote Rate Plan Charge in Salesforce

zqu_Product_c field (Product ID) not being assigned to Quote Rate Plan Charge in Salesforce