Community - About gayendra

gayendra · ‎11-04-2020

Do we have any information on how Zuora throttles and manages concurrency for outbound notifications? Below article indicates there is some concurrency management but not exactly how. https://knowledgecenter.zuora.com/Central_Platform/Notifications "Zuora notification system processes the events in the same order in which they are triggered. However, due to various circumstances, such as callout retries, concurrency, and network latency, among others, Zuora does not guarantee the timing or the order in which the callout notifications will be delivered."

gayendra · ‎05-14-2020

You can consider BCCing the "Salesforce Email-to" address Zuora email template which will get Salesforce to link the communication against the contact in Salesforce. https://help.salesforce.com/articleView?id=email_my_email_2_sfdc.htm&type=5

gayendra · ‎05-12-2020

Could you please have this updated in KC article? https://knowledgecenter.zuora.com/Central_Platform/Notifications/E_Configure_Callout_Notifications#Message_Sequence_for_Callout_Basic_Authentication

gayendra · ‎03-17-2020

Major customer in Australia is looking forward to this. Insights to this delivery would be much appreciated!

gayendra · ‎10-23-2019

Accounting Period ' Revenue Detail Report' is taking a very long (download + opening). Current file size: 148MB (excel format), 4 minutes, 415MB (csv format), 10minutes Opening the file on PC via Excel is also taking a long time. 600K+ rows for the deferred revenue tab. There is a large file optimization option documented in Knowledge Centre but that is when the file exceeds 2047MB. Even if the size is reduced the number of rows will not. Do you know how our other customers are handling large Revenue Detail Report files?

gayendra · ‎09-25-2019

Hi Yvonne, Thanks for posting this. I have a follow up on the billed scenario. Account Period: 1-Sep-2019 to 30-Sep-2019 Charged Through Date: 29-Sep-2019 Invoice service period: 28-Sep-2019 to 28-Sep-2019 Charge End Date: null The charge was partially recognised in August 2019 and revenue schedule shows partial due to be recognised in September 2019. According to the logic below, this charge was "not invoiced" in the September 2019 accounting period but there is no action required as it will get recognised in September 2019. Why would it still be flagged in the report?

gayendra · ‎07-14-2019

Does anyone know if the Subscribe or Amend API allows overriding the charge name? The API docs seem to suggest that we can. https://www.zuora.com/ developer/api-reference/# operation/Action_POSTsubscribe But, when I test it, doesn't change the name from the Product catalog name.

gayendra · ‎05-28-2019

Hi @Roben How will SSO integration work when each user in the portal must tie to a contact in Zuora? Do we have to pre-setup all users in the Subscriber Portal? or can SSO send through details like Zuora Contact Email?

gayendra · ‎04-17-2019

We have the same requirement. Is there something in the roadmap for this? @Chih-Hsuan

gayendra · ‎04-15-2019

Hi All, In Subscriber portal, is there a way to add users via API? I want to auto-add users when a new account created in Zuora Thanks!

gayendra · ‎04-09-2019

Hi All, Noticed that the NetSuite Tenant login in Connect/Marketplace has URL set to https://5510110.suitetalk.api.netsuite.com My old existing NetSuite Tenant URL is https://webservices.netsuite.com Is https://5510110.suitetalk.api.netsuite.com the new URL. If so do we need to update to the old Tenant logins? New url Old Url

gayendra · ‎08-20-2018

Z-Quotes uses the SalesForce Country/State picklist 'Integration Name' to send to Zuora. However, there are some situations where the integration name can't be updated due to existing external system integrations with Zuora (eg. CMS). Z-Quotes should have a way to specify either the Integration-Name, Country code or other uploadable config mapping to specify to align the integration between Zuora and Salesforce. (Maybe extend the feature to Z-360 as well.)

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Re: How Zuora works - technical series: “Concurrency”

Re: Synchronize Customer Notifications History in SFDC (Z360)

Re: Why I'm still getting 401 error even with preemptive auth enabled in my tenant?

Re: Require Audit Trail

Re: Downloading the Revenue Detail Report

Re: What charge are included in Unprocessed Charges?

Override RatePlan Name in Subscribe API

Re: SSO with the Subscriber Self-Care Portal

Re: SSO with the Subscriber Self-Care Portal

Subscriber Self-Care Portal Add users via API

Netsuite Tenant Connect URL

Option to specify ISO Country/State for Z-Quotes