I just checked, and this it does appear to work now - thanks, Doyeli!
I didn't see anything that indicated that this was resolved. I apologize for the confusion.
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It is good to know about this limitation and the workaround; however, our sales team would not use this workaround -- it will need to be resolved.
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Handing Quote Templates in HTML instead of via Microsoft Word would result in (at least) the following benefits: HTML is more flexible and powerful than Microsoft Word's mail merge functionality; Far more people are familiar with HTML than Microsoft Word mail merge - this would expand the pool of people who could add value to these templates It seems odd that a leading SaaS application would rely on a technology as niche and old-fashioned as Microsoft Word mail merge.
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