Craig,
I have reached out to the PM and we have scheduled a call with you and your team this week. Please reach out to me directly if you need to reschedule.
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This feature is in a Controlled Release. Submit a request at Zuora Global Support to have SSO enabled for your tenant and for the Zuora Metadata for the oppriate enviroment (eg Sandbox or Production). Please note that SSO is not available for services enviroments or performance enviroments. Please also note that you can only have one tenant per enviroment with SSO enabled.
For Azure you will need to have Azure Active Directory Premium, setup a custom application with the following attributes: Signon URL (Optional) – Leave Blank
Identifer: https://apisandbox.zuora.com Reply URL: https://apisandbox.zuora.com/apps/saml/SSO/alias/defaultAlias and change the nameid-format from Unspecified to Email format: (https://azure.microsoft.com/en-us/documentation/articles/active-directory-saml-claims-customization/)
Download the Certificate
Send XML metadata to support
Please note that when submitting a request to have SSO enabled please have the following information: Tenant ID #:
Environment:
Identity Provider (IdP) :
Metadata file(attach to reply):
Logout URL(if any): http://myapps.microsoft.com
Resources:
Azure Active Directory Editions - https://azure.microsoft.com/en-us/documentation/articles/active-directory-editions/ Azure Active Directory Custom Apps - https://azure.microsoft.com/en-us/documentation/articles/active-directory-saas-custom-apps/ Azure Active Directory SAML Claims Customization - https://azure.microsoft.com/en-us/documentation/articles/active-directory-saml-claims-customization/
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This feature is in a Controlled Release. Submit a request at Zuora Global Support to have SSO enabled for your tenant and for the Zuora Metadata for the oppriate enviroment (eg Sandbox or Production). Please note that SSO is not available for services enviroments or performance enviroments. Please also note that you can only have one tenant per enviroment with SSO enabled.
For Azure you will need to have Azure Active Directory Premium, setup a custom application with the following attributes: Signon URL (Optional) – Leave Blank
Identifer: https://apisandbox.zuora.com Reply URL: https://apisandbox.zuora.com/apps/saml/SSO/alias/defaultAlias and change the nameid-format from Unspecified to Email format: (https://azure.microsoft.com/en-us/documentation/articles/active-directory-saml-claims-customization/)
Download the Certificate
Send XML metadata to support
Please note that when submitting a request to have SSO enabled please have the following information: Tenant ID #:
Environment:
Identity Provider (IdP) :
Metadata file(attach to reply):
Logout URL(if any): http://myapps.microsoft.com
Resources:
Azure Active Directory Editions - https://azure.microsoft.com/en-us/documentation/articles/active-directory-editions/ Azure Active Directory Custom Apps - https://azure.microsoft.com/en-us/documentation/articles/active-directory-saas-custom-apps/ Azure Active Directory SAML Claims Customization - https://azure.microsoft.com/en-us/documentation/articles/active-directory-saml-claims-customization/
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Hello @jwalkus, Can you repeat the behavior in another browser? Do you have a plugin installed in your browser which may display the password field?
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We can ask Engineering if they can provide an ETA on your inquiry. Do you have a recent example? If so can you please send me a direct message and I can send you steps on providing your example.
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Solution: 1. Export Usage with Usage Id and Subscription Id. 2. Export Invoice Item with Subscription Id and Invoice Number. 3. Merge the above 2 reports using Subscription Id field
Note: If there are multiple amendments in a subscription, the subscription Id for the usages might be null. You will need to find the Original subscription Id. Supporting References: https://knowledgecenter.zuora.com/CD_Reporting/Data_Exports/Z_Data_Source_Reference
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Question or Problem Statement:
I need a Usage against Invoice report, however, from the Data Source, there is no direct connection between Usage and Invoice.
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SOLUTION:
While Zuora does not produce account statements, Zuora invoice templates can be customized to have the look, feel and information of an account statement. You may set up your invoice template to include account balance information that is useful for creating statements.
SUPPORTING REFERENCES: How do I customize an invoice template to show transactions and payments?
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QUESTION OR PROBLEM STATEMENT:
I was wondering if Zuora is capable of sending out a statement of accounts to customers. Is there a form that can be submitted to the client that shows any activity that has occurred on the account since day 1? Any help you could offer would be greatly appreciated.
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Hello @vikingTechGuy, The URL is correct. I just tested the above URL and can connect. <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<ns1:loginResponse xmlns:ns1="http://api.zuora.com/">
<ns1:result>
<ns1:Session>4M8treuG9syNgtMdvXBnEbspvEBEvKH3Q2OND5AZggpl1wupUzomA-herVwHAuxXfDITfV8a80ds6xc3VDRQDG07KFbEom_6ndkFkT1s9RwI5Wpedup3O3y5y0yskAO2MXFIKJ1k33DeLoTHGIZo1Eb3un_u4IKa2OP1q66qGKQueSs02jDTcd11cGnR-LI6inN3cIM7v2OHIBVAU_YuD0CNojAMQrx1pMoGEcGl9cKn3FAY7p8D5Htd</ns1:Session>
<ns1:ServerUrl>https://apisandbox.zuora.com/apps/services/a/30.0</ns1:ServerUrl>
</ns1:result>
</ns1:loginResponse>
</soapenv:Body>
</soapenv:Envelope>
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Solution: Gateway Options is a feature that allows merchants to pass additional parameters to the payment gateway that currently are not supported by the Hosted Payment Method pages. Please click on the link below for additional details:
https://knowledgecenter.zuora.com/CA_Commerce/G_Hosted_Commerce_Pages/C_Hosted_Payment_Pages/D_Customizing_Hosted_Payment_Method_Pages#Send_Gateway_Options
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Question: We need to pass account ID / email through Zuora so that this information can be found in Chase reports. Is it possible to send custom data fields to be submitted to chase?
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Solution/Workaround: When creating a payment run, select Apply Credit Balance to the invoice before attempting payment. This attempts to apply a credit balance amount to the outstanding invoices before charging for payment using an electronic payment method.
Supporting Reference(s): http://knowledgecenter.zuora.com/CB_Billing/G_Credit_Balances/C_Applying_Credit_Balances
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Solution: <Maximum view state size limit (135KB) exceeded> error is a SalesForce limit which constrain your visual force page size. Optimize your visual force page and check the Layout. Supporting References: https://help.salesforce.com/apex/HTViewSolution?urlname=State-size-limit-1327107599450&language=en_US
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