Customer has a use case where they lower the price on a subscription to "save" a customer. Let's say the lower the price of a subscription from $120 to $84 for a year's subscription in month 3. Zuora credits $90 (9 months at $10/ month) and charges $63 (9 months at $7/month). But if you do this operation in Zuora CPQ the details page showing the quote metrics will show one of 2 things depending on the "Invoice/Credit Memo generation" rule in Zuora. If the rule is set to generate credit memos for all negative charges, the Zuora CPQ total on the quote will say $63, the amount of the charges with no inclusion of the $90 credit. If the rule is set to generate credit memos for net negative invoice totals then Zuora CPQ shows a total of $0 again no inclusion of the credits. I would like the total to show -$27 ($63 - $90). This is what an order preview in Zuora shows and reflects what the customer will be credited as a result of this Quote/Order.
Related to support ticket: 182071
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For one month in November, men around the world participate in the "Movember" movement. For those of you who haven't aren't familiar with Movember, here's a quick recap:
2003: The Movember idea is born in Melbourne, Australia by two mates joking about bringing the Moustache or “Mo” back into style. After convincing 30 of their friends to grow a moustache, they selected November, drafted basic rules and the first Movember began.
Rules: Shave on November 1 st and grow a moustache for 30 days
2004 – 2015: Movember grows from 480 to over 5 million total participants (Mo Bros & Mo Sistas) and from raising a total of $41k to over $710 million for men’s health initiatives, specifically prostate and testicular cancer, mental health and physical inactivity.
This year, Zuora's team, "Team Zstache" had a breaking year across the board:
$5,345 raised for men's health initiatives
Team ranked #306 out of 11,085 teams in the US
While the official 30 days is over, the donation link is still open for anyone who is interested in donating to the cause: Here
Below you will find some of the finest facial hair that Zuora has ever seen (some of us still need to work on our Z hand gestures). We're looking forward to another great year in 2017 and beating both our participant and fundraising records! Thanks again for all the support!
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