It would be great to be able to cancel a subscription, and even an amendment if only the amendment has not been paid. Ideally, the cancellation would be done at the initial term start so that a credit note is sent to the customer.
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Hi, yes, it would be really useful to have "split due dates" instead of "split invoices" which is not very compliant with European regulations. This would allow payments to be triggered based on the agreed due dates with the customers. thank you
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We should be able to choose an amount for which we want the amendment to be taken into account on the subscription, but no invoice is created: as mentioned previously, between -10 and +10 for example. We don't send these invoices to customers because we consider the time spent on managing it is not worth it on both sides (us and the customer). We've been working like this for years and no customer has asked us for a 0€ invoice, even for audit purposes.
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Hi, From what I've seen of the "split invoice" functionality, this is not really compliant in Europe. We should not split invoices, but just be able to split the due dates. Example: invoice amount = 1000 €, initial due date = 1st of January We should be able to split the due dates (as many times as we wish), for example: - 500€ on the 1st of January - 300€ on the 1st of February - 200€ on the 1st of March Customers don't ask for %, but for specific dates and amounts. Thank you
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Hi, I just tested this in sandbox and it is not as effective as I thought .... it can't manage the invoice numbers and the credit memo numbers as Connect Invoice Numbering does it... so in the end we are stuck using the add-on instead of the out-of-the-box solution. It's a shame, this could have made a real difference for us.
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it would be great if this was an out of the box field, something like "add a note" that would appear on a right click on each invoice item field, and that would after show on the invoice. thank you Antonio for the idea!
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Hello, we have this issue right now - as we just activated the orders and order metrics - but unfortunately I cannot find in Zuora the Zuora Config and Advanced Quoting Configuration Settings options. Could you tell me where I could find this ? I am a system administrator, and we do not have Zuora CPQ / Quotes. Thank you, Iulia
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We desperately need this! We should also be able to set an amount : for example between -10 and 10 € no invoice should be generated, but the quantity should be updated correctly within the subscription. Thank you! Iulia
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This would be useful when trying to report on Quantities in Subscriptions per accounting period or per "service start date" and "service end date". Today it is impossible to have an out of the box report that shows for example the "latest" quantities that we have invoiced to a customer in 2017. thanks
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This would be great if linked with subscriptions as well. We would like to have an out of the box report on Subscriptions, with current(latest quantities) quantities for a given accounting period. Right now we cannot create that for periods that are not the current year
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hi thanks for the info! this should be implemented for all other product types : if the total amount without tax is 0, the invoice should not be generated, but the subscribtion should still be updated with the right values.
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Hi, This should be linked to products as well - we should have the possibility, at the product level, to check a box for example, and to mention if a product should be prorated or not; thanks
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Hi, We should also be able to add a text for each invoice line: right click on the invoice item line, add in the text, and then show it on the invoice template under the line itself. thanks,
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Hi, I agree, this is a good idea. We have products that should have an immediate due date, and others 30 days. Ideally, we should also be able to change the due date on an invoice, or have add a payment schedule to it, with for example 3 different due dates in the future. Thanks,
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Hello, Is there a possibility to run the Aged Balance to date? It would be great if the current Aged Balance from "Accounting Periods" would appear in an identical format in Reporting, and to be able to run it "to date". Right now it takes into account only the end of the month, which is making things difficult when we try to see the actual "to date" situation. Thanks
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Hello, This feature is definitely needed in multiple cases. I would also add the fact that we need the possibility to add multiple due dates to a unique invoice, as sometimes, for large amounts, we may agree for a specific payment schedule with the customer. Thanks for your feedback, Iulia
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On the customer account, at the invoices level (transactions --> invoices), we should have a column mentioning to which subscription the invoice is related. it would be of help, because right now we have to go in each invoice and see what it is about.
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Today we use account numbers for loading subscriptions, as they are unique, as opposed to the Account Name. That being said, the Account Number does not appear on Subscriptions by default, although this is quite useful especially when searching for all subscriptions for a specific customer. Thank you
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Today we use account numbers for loading subscriptions, as they are unique, as opposed to the Account Name. That being said, the Account Number does not appear on Subscriptions by default, although this is quite useful especially when searching for all subscriptions for a specific customer. Thank you
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