@Rolando and @scottb I second the above request to have your team actively announce when these maintenance windows are beginning and ending during the time of them actually happening. I was on your status page here https://trust.zuora.com/ during this maintenance window and no mention was made of this maintenance window what so ever. Also confusing was that this page said that all systems were fully operational during the downtime which makes it challenging to know if the maintenance is actually occurring or not.
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