When a sales rep gives away 2 months free on a 12 month contract - i.e. increasing initial term to 14months, we calculate revenue over the 14 months term. with zuora, any deal that is greater than a 12 month initial term we have to process manually as well as create the quote manually as the revenue does not pull correctly. a. We need to figure out a way for us to calculate the ACV properly. Ex 240$ per year contract with an initial term of 14 months would be calculated @ 17.14 per month not 280$.
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