I've created a Renewal Quote that has Products on it. If I update the Quantity on a Product, I notice the Quote Charge Summary Quantity does get updated, and there is a new Quote Amendment made. However, if I then select "Undo Changes", either in the Product Selector or directly on the Product in the Quote Details page, and Save, the Quote Charge Summary Quantity is not Updated to what it should be after the "undo", even though the UpdateProduct Quote Amendment is deleted and the Quantity on the Product is updated on the Quote Details and Product Selector Pages. I've attached a flow of screen shots to illustrate what I mean.
1) Basic Full User Fee quantity is 1, before update.
2) Basic Full User Fee Quantity Updated to 10
3) See there's a Quote Amendment for UpdateProduct after the update
4) See the expected Product in the UpdateProduct Quote Amendment
5) See Quote Charge Summary for Basic Full User Fee Quantity was updated to 10
6) Back on Quote Details page, select the "Undo Changes" on the Product. Expected result would be the Product's Quantity changes back to 1.
7) After selecting Undo, see that the Basic Full User Fee Quantity is changed back to 1, here on Quote Details Page.
😎 The UpdateProduct Quote Amendment has been deleted, and the Product that was in the UpdateProduct Quote Amendment is now in the Renewal Quote Amendment, which is all expected.
10) HOWEVER, the Quantity on the Quote Charge Summary for Basic Full User Fee has NOT been updated, and is still Quantity 10. It should be 1.
The Quantity field not being updated on the QCS affects the process of syncing fields from the Quote Charge Summary object to Opportunity Products after the Quote Charge Summary Update Trigger event, which is a common customization.
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