Currently Taxation Items cannot be updated if Invioices are in "Posted" status. This is unusual since Invoice Items are allowed to be updated if Invoice is Posted. The use case where this is needed is when a customer wants to update Tax Items with Currency Conversion data (legal entity currency). The problem is that we cannot update the Currency conversion custom fields on Tax Items when an Invoice is in Draft status becuase the amount could change between the time when the Invoice may be Posted. Setting the currency conversion data on Tax Items is ensured to remain accurate only if you can update those custom fields after the Invoice has Posted. Adding this functionality would benefit our international business clients that deal with Legal Entity currency conversion. ... View more

Currently, Zuora's "convertToCurrencies" functionality with AQUA export only gives the Invoice Amount conversion data. However, the Invoice Amount is not updated when a Invoice Item Adjustment (IIA) or Credit Balance Adjustment (CBA) is applied. The Invoice Balance field reflects those changes. Can we add the Invoice Balance as a field that gets conversion data in the export? This gap affects the ability to get the correct, updated Invoice Balance conversion data. The only workaround now is to seperately query for IIA and CBA conversion data, then map them to an Invoice, and manually subtract the IIA/CBA conversion amount from the Invoice Converted Amount, which can be a source of error when manually doing subtraction.   https://knowledgecenter.zuora.com/CC_Finance/D_Finance_Settings/F_Foreign_Currency_Conversion/Foreign_Currency_Conversion_for_Data_Source_Exports ... View more

Requesting the HPM iFrame have some changes in the HTML structure to better implement CSS customizations. we’re trying to override the CVV image to use our own, it’s a   <img> tag in the iframe and we tried with CSS   content   to override, it works fine in Chrome and Safari, but not Firefox, because FF only support   content   in   ::before   or   ::after   styles. Our ask is if it can use a div to display that image in zuora iframe just like the credit card image, then it will be easier for us to customize it in CSS. we’d like to add conditional text for the submit button, e.g. after clicked, we want to show a different text for the disabled state of that button. If there’s a   div or 'span' inside that button, then we could replace the text using the content attribute when disabled. If you have any other suggestions on how to implement these features, please advise. Otherwise, we're requesting a change in how the iFrame is constructed. ... View more

Where can we find a list of the BusinessValidationErrors that would be returned in HPM 2.0? It's one of the Codes listed in the Table for Hosted Page Validation Errors found here (https://knowledgecenter.zuora.com/CB_Billing/LA_Hosted_Payment_Pages/B_Payment_Pages_2.0/N_Error_Handling_for_Payment_Pages_2.0). We are using the custom error handling approach (https://knowledgecenter.zuora.com/CB_Billing/LA_Hosted_Payment_Pages/B_Payment_Pages_2.0/N_Error_Handling_for_Payment_Pages_2.0/Customize_Error_Messages_for_Payment_Pages_2.0#Render_Payment_Pages_2.0_with_Custom_Error_Handling). ... View more

What are the concurrency limits for the CORS Create Payment Method REST call? Is it considered to be part of the "Total Requests"? A Custom Request? https://www.zuora.com/developer/api-reference/#operation/POST_PaymentMethods   Thank you! ... View more

I've created a Renewal Quote that has Products on it. If I update the Quantity on a Product, I notice the Quote Charge Summary Quantity does get updated, and there is a new Quote Amendment made. However, if I then select "Undo Changes", either in the Product Selector or directly on the Product in the Quote Details page, and Save, the Quote Charge Summary Quantity is not Updated to what it should be after the "undo", even though the UpdateProduct Quote Amendment is deleted and the Quantity on the Product is updated on the Quote Details and Product Selector Pages. I've attached a flow of screen shots to illustrate what I mean.   1) Basic Full User Fee quantity is 1, before update.   2)  Basic Full User Fee Quantity Updated to 10     3) See there's a Quote Amendment for UpdateProduct after the update   4) See the expected Product in the UpdateProduct Quote Amendment     5) See Quote Charge Summary for Basic Full User Fee Quantity was updated to 10     6) Back on Quote Details page, select the "Undo Changes" on the Product. Expected result would be the Product's Quantity changes back to 1.     7) After selecting Undo, see that the Basic Full User Fee Quantity is changed back to 1, here on Quote Details Page.   8) The UpdateProduct Quote Amendment has been deleted, and the Product that was in the UpdateProduct Quote Amendment is now in the Renewal Quote Amendment, which is all expected.     10) HOWEVER, the Quantity on the Quote Charge Summary for Basic Full User Fee has NOT been updated, and is still Quantity 10. It should be 1.     The Quantity field not being updated on the QCS affects the process of syncing fields from the Quote Charge Summary object to Opportunity Products after the Quote Charge Summary Update Trigger event, which is a common customization.      ... View more