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since ‎02-16-2017
‎02-17-2017
micaelasole
micaelasole
Student

Re: How do I resolve "INVALID_FIELD:Foreign key external ID" error with Zuora 360 Sync?

by Student micaelasole in Zuora CPQ
‎02-16-2017 05:11 AM
1 Kudo
‎02-16-2017 05:11 AM
1 Kudo
Hi! We've actually done Sync CleanUp several times and we still get this error. We have a new user for Salesforce Sync and did CleanUp and Catalog sync, which always finish without errors. But since then, everytime Subscriptoin Charges are supposed to Sync, they fail with this error. The work around we got is accessing to Zuora Product Catalog, click on 'Edit' and 'Save' with no changes. After that, those Product Charges wont fail in future Subscription Syncs... ... View more
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