Our current process is that for service subscriptions we create pending subscriptions upon sale, then later (sometimes months later) a service subscription gets activated through an integration process. Our service subscriptions were supposed to be setup as Termed (12/24/36 months) renewing automatically to evergreen. However, due to some bad code, the flags for autorenewal and renew to evergreen were not set properly for a long period of time and sales. For the subscriptions that are active, it's easy for me to correct by doing amendments to the T&Cs and setting those properly. However for the subscriptions that are still pending, it seems I cannot touch them until active. This means we're going to have to monitor these hundreds of subscriptions for activation so we can correct them once they start billing. Is there anyway to update those two flags on Pending Activation subscriptions before they actually become active?
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