About julesamos

julesamos · ‎03-27-2018

Hello - does anybody know if you can auto-renew a subscription to a different SKU? We are upgrading to a new SKU and we want the auto renewal to renew the new SKU and not the one that is on the subscription currently

julesamos · ‎10-30-2017

Hi - this is a real hinderence for us - we just recently had somebody change available dates in our Product Catalog, resulting in 74 subscriptions now requiring amendments in addition to having to change all the products dates back to the correct availability date. We cannot tell who did it to ensure it does not happen again. Could we get an update on when this feature will be released. Thanks!

julesamos · ‎06-12-2017

Is there any upate on this? Will it be implemented?

julesamos · ‎05-30-2017

Is there a way to set up auto-renewal so that if a Customer Does not have a credit card on file - it does not auto-renew?

julesamos · ‎04-24-2017

Hi - we really need to have this abilty as well.

julesamos · ‎04-11-2017

Concerning renewals in Zuora, is there any plan to apply logic in the Bill Run process that would allow Zuora to recognize that the initial subscription has a balance on it and thus NOT auto renew the subscription and create an invoice for the renewal? For example, “if subscription balance is greater than $0.00, do not create bill”? Maybe even error those out to a list that could be reviewed and worked by sales separately? I cannot find very much documentation around auto renewals.

julesamos · ‎04-11-2017

Hello - will the credit memo release address this issue? Do we know when the credit memo features release Support spoke to me about will be coming? We need to enter Credit Memos in Zuora without associating it to a specific invoice in Zuora. For example EDI non-compliance, this deduction by the customer is not associate with a specific invoice it is a fee for not sending invoice info via EDI. So far, I have not found a way in Zuora to enter the credit against the customer’s account without the system asking for an associated invoice. Do you know of a way or can you find out if there is a way to enter a credit against a customer’s account without associating it with an specific invoice?

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Auto-Renew to a Different SKU

Re: Require Audit Trail

Re: Cybersource - pass through invoice information

Do Not Auto-Renew if No Credit Card On File

Re: Cybersource - pass through invoice information

Auto Renewal Logic

Re: Credit memos