Aside from typos, there is a need to remove accounts which have never been signed into rather than have them permanently Pending Active. Therefore, it should be possible to Retire the account in some auditable fashion.
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Could Alerts be sent to Approvers via email when anyone is set up in the system with Administrator role as a security check. Administrators should be limited to only those requiring it for their work, this could be a helpful way to keep track of who acquires this role.
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Administrators - this is the most powerful role in the system. Can a email notification be set up to alert Approvers of Administrators when an Administrator is set up in Zuora. This could act as a good security practice.
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Can a role in Zuora be set up for the purposes of setting up new users or changing roles of users which is specific to this task. Currently the highest level role of Administrator is used for this purpose. Typically in many environments a Service Desk will set up users, and it is not good practice to give them Administrator role.
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