Reviving this thread as we just ran into this issue. It looks like the solution proposed worked for the person above but I'm curious as to why the renewal quote metrics are incorrect when the product uses "Align to subscription start date"? Can anyone shed some light on this? Thanks
... View more
Hi everyone, I'm trying to get the opportunity owner name into the email template that is used when we send a new customer the HPM link. For some reason when I add the appropriate merge field it comes up blank on the email that is sent. The zqu__ fields populate. Interestingly if I just use the "Send Test and Verify Merge Fields" button the reverse happens. The zqu__ fields are missing, but the {!Opportunity.OwnerFullName} comes through. Anyone run into this issue?
... View more
